Privacy Policy

Effective Date: 01/01/2024

1. Introduction

Welcome to Flavour Heaven, operated by HEALTH EXIM (“Company”, “we”, “our”, “us”). We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (the “Site”).

2. Information We Collect

Personal Information

When you visit the Site, we may collect certain types of personal information, including:

  • Contact Information: Your name, email address, billing and shipping address, and phone number.

  • Payment Information: Credit/debit card details, UPI or other payment method data.

  • Account Information: Username, password, order history, and preferences.

  • Device Information: IP address, browser type, operating system, referring URLs, and other technical identifiers.

Non-Personal Information

We may also collect non-personally identifiable information such as:

  • Usage Data: Pages visited, time spent on the Site, click paths, and browsing behavior.

3. How We Use Your Information

We use the collected information for purposes including:

  • Order Fulfillment: To process your orders and deliver your products.

  • Customer Support: To respond to your inquiries and provide service-related communications.

  • Marketing & Promotion: To offer promotions, updates, and product recommendations tailored to you.

  • Site Improvement: To analyze user behavior and improve our products, services, and user experience.

  • Security: To protect against fraud and maintain a safe and secure environment.

4. Sharing Your Information

We do not sell your personal information. We may share your information only under these circumstances:

  • Service Providers: With partners who help us operate the website, process payments, handle shipping, or manage marketing and analytics.

  • Legal Compliance: When required by law or governmental authorities.

  • Business Transfers: In the case of merger, acquisition, or asset transfer, your data may be shared accordingly.

5. Data Security

We implement standard security measures to protect your personal data. However, please understand that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may have rights over your personal data, including:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate information.

  • Deletion: Request deletion of your personal information.

  • Restriction: Request restriction on how we process your data.

  • Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience and deliver personalized content. Please refer to our Cookie Policy for more details on the types of cookies we use and your control options.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

HEALTH EXIM
Brand: Flavour Heaven
Plot No.33, Shakti Industries, Kamrej Road, Kamrej, Bhada, Surat, Gujarat, 395013
📧 flavour1heaven@gmail.com
📞 +91 9537544466